Walmart Return Policy on Apple Products 2022 (Opened, Used + More)

Walmart’s standard return policy offers a 90-day return on most products as long as you haven’t heavily used them, return the items with any packaging and accessories, and have a receipt to confirm that you purchased the product with them.

Walmart products have differing return policies, which can become complex in some situations, so it’s essential to check each item’s return options. In some cases, the return window could be as little as 14-Days from purchase.

Walmart Apple Watch Return Policy

If a customer is not satisfied with their Apple Watch, they can return it within 30 days of purchase for a refund or exchange. In addition, if the product is returned with all of its accessories, the customer will receive a refund or exchange.

Walmart Apple iPhone Return Policy

If a customer is not satisfied with their iPhone, they can only return it within 14 days of the original purchase date. In order to receive a refund, the customer must show the phone in its original condition.

Walmart Apple iPad Return Policy

If a customer is not satisfied with their iPad, they can return it within 30 days of purchase or 15 days of the original purchase date. They must bring all of their accessories and package with them in order to receive a full refund.

If you need to check other products, such as other electronics like TVs, or car batteries, air mattresses, makeup, and even alcohol, then we’ve got you covered with each policy.

Can You Return Apple Products to Walmart?

Walmart does allow you to return most Apple products under the standard electronics return policy of 30 days. You must return the item unopened or in good condition with all the packaging and accessories that came with the product. 

Apple iPhones fall under the wireless phone policy, which gives you 14-Days from purchase to be considered for a refund or exchange. 

Postpaid Apple iPhones that you have a contract with need to be returned to the same store you purchased it from, but your postpaid contract may not allow you to cancel the phone or plan.

Unlocked Apple iPhones can be returned for a refund when unopened or exchanged for the same or similar product if you opened it.

If you purchased an Applecare+ plan you would need to cancel this independently from your returned product; otherwise, you will continue to be charged or receive no refund.

Quick Walmart Apple Products Return Guide

RefundExchangeNo Return
Unopened Item
Damaged Or Faulty Item
Open With Minimal Use
Open With Heavy Use
Unopened Unlocked iPhone
Opened Unlocked iPhone

How to Return Apple Products To Walmart

To return Apple Products purchased in-store, you must return them to a store; Walmart prefers you to start the return process online, but you can still bring the item and your receipt to the Walmart customer service desk.

If you have a Walmart account, start the return process by logging in, the link is here.

  • Select an item for return and choose return to store
  • An email will be sent to you with a barcode you’ll need for return.

If you don’t have a Walmart account, start the return process here.

  • Select an in-store return
  • An email will be sent to you with a barcode you’ll need for return.

You must bring the item, packaging, receipt, and barcode to the store for a smoother refund or exchange for both methods.

How To Return Apple Products By Mail To Walmart

You can return Apple Products purchased online to a store with the details above or return them via mail using the details below. 

If you have a Walmart account, start the return process by logging in, the link is here.

  • Select the item you’d like to return or replace and choose why you’re returning it.
  • Select return by mail to get a return label you can print
  • Package the item with all original packaging and parts, then drop it off at USPS or FedEx.
  • Once received and confirmed, you’ll get a refund or replacement.

If you checked out as a guest, start the return process here.

  • Enter the email you used and the order number from your original emailed receipt.
  • You’ll then be able to follow the steps listed above to print a return label. 

Will Walmart Refund SIM Cards From iPhones?

Walmart does not refund SIM cards once purchased as you have likely broken it open to make the correct size for the iPhone. Walmart can no longer resell the product to other consumers.

If you plan to purchase another phone or get a replacement, you can reuse the SIM card as long as it’s with the same carrier.

You can’t return prepaid top-up cards for exchange or refund. Once Walmart has activated and sold the prepaid amount, it can’t be undone due to carrier restrictions, and there is a countdown for some carriers on how long that money can be active or used.

Can You Return Apple Products From The Marketplace?

Marketplace sellers have different return policies, and you need to check with them to see the specifics. Walmart has minimum return policies that sellers must follow, which is 14-Days for all Apple Products.

You can return the item via mail or, in some cases, to a Walmart store. Within 48 hours, you will receive a response or refund from Walmart. If the seller disagrees that the item has been returned or if there are other issues, there may need to be an investigation.

Can I Return Apple Products To Walmart After 30 Days?

Walmart won’t accept Apple products after 30 days, and you can’t return Apple iPhones to Walmart after 13 days. However, if you find defects with your Apple products after 14-30 days, then you can talk to Apple directly regarding their standard warranty, which is one year for most products.

If you’re purchased Applecare+ then you may be able to replace your defective product up to a certain number of times a year, which is usually twice.

Walmart Apple Products Return Exceptions

What If The Apple Product Is Damaged: If your Apple product is damaged, then you should return the product within the 14-30 Day window for a replacement Apple product.

What If I Don’t Have A Receipt: Any electronic returns will require a receipt to get a refund or exchange. Walmart uses the receipt to prove that you actually purchased the Apple product.

If you don’t have your receipt, you can get Walmart customer service to help look it up using information you provide and your photo ID.

You can look up a lost receipt online by going to the Walmart receipt finder here.

What If I Don’t Have The Original Packaging: You must return Apple products with all packaging and accessories that came with the product unless you are using your Applecare+ plan.

It’s best to hold onto all packaging, booklets, and accessories for at least 30 Days to ensure a smooth return process.

What If The Apple Product Has Already Been Used: Used Apple products can still be returned in most situations, as long as it’s had minor use with no visible damage.

If you cause significant damage to the Apple product Walmart will not accept the return. In most cases, when you get your Apple product, the employee will pull it out to check for defects or issues and may even turn it on.