How To Cancel Gym Membership | Easy Step-by-Step

The cost of a gym membership is one of those things that might not seem like much at a first glance but could add up to something substantial over time. In the United States, the average gym membership costs close to $60 per month. That is more than $700 per year. Just by canceling your gym membership, you could save more than $700 per year.

Unfortunately, gyms are notorious for making it very difficult for their members to cancel membership. The Internet is full of horror stories of people spending months trying to cancel without success.

The best way to cancel gym membership is by phone, sending email or letter, in person, or via their website. Below are ways to cancel your membership for each of the popular gyms. The goal of this article is to make your cancellation process as quick and painless as possible. We will give you proven, step-by-step instructions on how to cancel memberships at 10 of the biggest gyms in the country. We will also show you how much money you could save each year with each cancellation.

How To Cancel 24 Hour Fitness Membership

24 Hour Fitness is one of the largest gym chains in the United States. It has more than 400 locations in 17 states and more than 4 million members.

How Much Can You Save

For a no commitment, month to month membership, 24 Hour Fitness charges $42 to $52 per month, depending on how the level of membership. That works out to $500 to $625 per year.

By canceling your 24 Hour Fitness membership, you can save up to $625 per year per person.

24 Hour Fitness Reputation

24 Hour Fitness has a (well deserved) reputation of underhandedness in how it deals with its members.

In 2007, it settled a class-action lawsuit brought against it by 1.8 million current and former members over its practice of continuously charging for membership fees long after it had received membership cancellation requests.

In 2010, a court found that 24 Hour Fitness did not act in good faith in dealing with its members.

In 2020, 24 Hour Fitness shut down all its gyms in March in response to the spreading COVID 19 pandemic. However, it continued to charge membership fees despite that none of its gyms was open. Emails and phone calls to its customer service department were ignored. The situation got so bad that disgruntled members set up a dedicated Twitter account @Cancel24HrFit to share tips on how to cancel their memberships.

Later on, many people found that months after the cancellation of their membership, the company quietly reactivated their membership and tried to sneak in a charge onto their credit card bills.

Now that you know what kind of company you are dealing with here, it is not an exaggeration to say that canceling your 24 Hour Fitness membership is a serious undertaking that requires vigilance and determination.

Best Way To Cancel 24 Hour Fitness

Officially, you can cancel your 24 Hour Fitness membership in 4 ways:

  1. Writing: Email here
  2. Phone Call: 888-243-5002, 800-432-6348, or 833-636-0003
  3. In person at your gym
  4. Online: Go here

Unofficially, there have been a lot of reports that emails and phone calls to 24 Hour Fitness about membership cancellation were ignored. One proven strategy to deal with this is to call and pretend you were signing up for a membership instead of canceling one. That way, someone will pick up your call.

To get a real person to talk to, follow this script:

  1. Call 888-243-5002, 800-432-6348, or 833-636-0003
  2. A recorded message asks “Are you a member?” You answer “No.”
  3. A recorded message asks “Do you want to purchase a membership, or something else?” You answer “Purchase”
  4. At this point, a rep will then pick up. Now you can firmly let them know you want to cancel your membership
  5. If no rep picks up, call from a different phone line

Your cancellation request is subject to any obligations of your membership agreement. For example, if you have signed up for a membership with a 12 months commitment, you will not be able to cancel before your 12 months are up. Similarly, if you have prepaid for say 12 months, you will not be able to get a refund for the amount you have prepaid.

You can get a copy of your membership agreement by logging in to your account on the 24 Hour Fitness website. The terms of your membership can be found on your agreement.

Tip 1: If all else fails, call your credit card company and ask them to put a stop payment and possibly a chargeback on 24 Hour Fitness. They will side with you.

Tip 2: Keep monitoring your credit card bills even after you have successfully canceled your membership. Many people found that months after the cancellation of their membership, the company quietly reactivated their membership and tried to sneak in a charge onto their credit card bills.

Tip 3: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

How To Cancel Planet Fitness Membership

Planet Fitness is one of the largest gym chains in the United States. It has more than 2,000 locations and more than 10 million members.

How Much Can You Save

Different Planet Fitness locations charge different prices for membership. Typically, membership fees range from $10 to $23 per month, plus a $39 annual fee. That works out to $159 to $315 per year.

By canceling your Planet Fitness membership, you can save up to $315 per year per person.

Planet Fitness Reputation

Planet Fitness has a reputation as a gym for people who do not normally go to gyms. Serious weightlifters and bodybuilders do not usually like this place. Gym goers at Planet Fitness are not allowed to grunt loudly. And if you are looking for heavy weights to lift, you will not find them here – dumbbells and barbell weights top out at around 60 to 75 pounds. Planet Fitness is also widely ridiculed for serving bagels on the second Tuesday of every month.

On the other hand, Planet Fitness could be a good choice for casual gym-goers. It is one of the cheapest gyms you will find anywhere. It is beginner-friendly and there will not be any bodybuilders around to intimidate you.

Best Way To Cancel Planet Fitness

Unfortunately, you cannot cancel by email or phone. To cancel, you have to:

  • Fill out a cancellation form at the front desk of your home club, or
  • Send a letter (preferably via certified mail) to your club requesting cancellation

Your cancellation request is subject to any obligations of your membership agreement. For example, if you have signed up for a membership with a 12 months commitment, you will not be able to cancel before your 12 months are up. Similarly, if you have prepaid for say 12 months, you will not be able to get a refund for the amount you have prepaid.

Tip: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

How To Cancel LA Fitness Membership

File:LA Fitness.JPG - Wikimedia Commons

LA Fitness is one of the biggest gym chains in the United States. It has close to 700 locations in the US and Canada. In 2019, it was ranked as the No. 1 gym in the US for the 6th consecutive year by the gym industry trade magazine “Club Industry.”

How Much Can You Save

While exact costs can vary by location, a membership at LA Fitness typically costs around $35 per month. That works out to $420 per year.

By canceling your LA Fitness membership, you can save up to $420 per year per person.

LA Fitness Reputation

LA Fitness is a decent choice for beginners. It keeps its gyms clean and its equipment operational. It offers a large number of fitness classes that are open to all members. Its trainers are not the most experienced, but that is to be expected given its relatively low membership costs.

Best Way To Cancel LA Fitness

Like many other gyms, LA Fitness does not accept cancellations by phone or email. To cancel, you must do it through mail or in-person:

By Mail

  1. Log in to your My LA Fitness account
  2. Click on the Account Information tab and then click on the “Cancellation Form” option on the right side of the screen.
  3. Print out the cancellation form and then fill in your information
  4. Mail the form by certified mail to either:
    • The address listed on the form, or
    • PO Box 54170, Irvine, CA 92619-4170
  5. Don’t forget to keep a copy of the form for your record

In-Person

  1. Print out a cancellation form and fill in your information as described above
  2. Hand in your cancellation form to the Operations Manager at the nearest LA Fitness facility between 9 AM and 5 PM on Monday through Friday

Your cancellation request is subject to any obligations of your membership agreement. For example, if you have signed up for a membership with a 12 months commitment, you will not be able to cancel before your 12 months are up. Similarly, if you have prepaid for say 12 months, you will not be able to get a refund for the amount you have prepaid.

Tip 1: Do not wait, cancel as soon as you can. If your cancellation letter is postmarked fewer than 5 business days before your next billing date, you may still get charged for one more time.

Tip 2: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

How To Cancel Life Time Fitness Membership

Life Time Fitness Logo | Lifetime fitness, Fitness logo, Logos

Life Time Fitness is one of the biggest gym chains in the United States. It has more than 150 locations and more than 1.7 million members in the US and Canada. In 2019, it was ranked as the No. 2 gym in the US for the 3rd consecutive year by the gym industry trade magazine “Club Industry.”

How Much Can You Save

Membership fees at Life Time Fitness can vary quite a bit depending on the location, but in general, they tend to be on the expensive side. Typical costs range from $165 to $250 per month plus joining fees. That works out to about $2,000 to $3,000 per year.

By canceling your Life Time Fitness membership, you can save up to $3,000 per year per person.

Life Time Fitness Reputation

Life Time Fitness is an upscale gym that charges more than most other gym chains, but it also offers more amenities and services than most other gym chains. At Life Time Fitness you will find towel service, swimming pools, water slides, saunas, whirlpools, and more. Most Life Time Fitness gyms are also open 24/7.

If you are looking for something a little nicer than the typical gyms and are willing to pay for it, Life Time Fitness is a good choice.

Best Way To Cancel Life Time Fitness

You can cancel your Life Time Fitness membership in 1 of 3 ways:

In-person

  1. Go to the “Members Service” area in any Life Time Fitness gym
  2. Tell the attendant there you want to cancel your membership
  3. Fill out all the required forms
  4. Show the attendant your Life Time Fitness membership card and government ID card

Phone

Call Member Relations at 1-877-583-6818

Mail

Send a letter by certified mail to: Life Time Fitness, 2901 Corporate Place, Chanhassen, MN 55317. Include in your letter your:

  • Membership number
  • Full name
  • Date of birth
  • The address of your gym

Your cancellation request is subject to any obligations of your membership agreement. For example, if you have signed up for a membership with a 12 months commitment, you will not be able to cancel before your 12 months are up. Similarly, if you have prepaid for say 12 months, you will not be able to get a refund for the amount you have prepaid.

Tip 1: Do not wait, cancel as soon as you can. Life Time Fitness requires a 30-day notice for cancellations to take effect

Tip 2: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

How To Cancel Equinox Holdings Membership

equinox holdings, inc.

Equinox is another upscale gym similar to Life Time Fitness. It has more than 100 locations and more than 350 thousand members in the US and Canada. In 2019, it was ranked as the No. 4 gym in the US by the gym industry trade magazine “Club Industry.”

How Much Can You Save

Membership costs at Equinox vary widely based on location. Typically, with a 12 month commitment, the monthly membership fee ranges from $200 to more than $500 per month. That works out to $2,400 to more than $6,000 per year.

The company has said that its members on average spend about $3,500 per year.

By canceling your Equinox membership, you can save up to $6,000 per year per person.

Equinox Holdings Reputation

Equinox bills itself as one of the top luxury gyms in the world and its offerings reflect that positioning. Top-tier instructors, chilled eucalyptus towels, Kiehl’s skincare products in the locker rooms, iris scanners, celebrity clients – Equinox has it all.

On the other hand, it is not uncommon to see users on Yelp complaining about Equinox’s billing practices. In the last 7 years, FTC has received close to 100 complaints about Equinox, most of them related to Equinox’s 45-day advance notice cancellation policy, which allegedly is very different from what was promised by Equinox’s salespeople.

Best Way To Cancel Equinox Holdings

You can cancel your Equinox membership in 1 of 4 ways:

  • In-person: Talk to the Club Manager of your Equinox club
  • In writing: Sent through registered or certified mail
  • Phone: Call Concierge at 866-332-6549
  • Email: Send email to Concierge@Equinox.com

Your cancellation request is subject to any obligations of your membership agreement. For example, if you have signed up for a membership with a 12 months commitment, you will not be able to cancel before your 12 months are up. Similarly, if you have prepaid for say 12 months, you will not be able to get a refund for the amount you have prepaid.

Tip 1: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

Tip 2: Do not wait, cancel as soon as you can. Equinox requires a 45-day notice for cancellations to take effect.

How To Cancel ClubCorp Membership

ClubCorp is the largest owner and operator of private golf and country clubs in the US. It has more than 200 locations across 27 states and more than 430,000 members. In 2019, it was ranked as the No. 5 health club in the US by the gym industry trade magazine “Club Industry.”

How Much Can You Save

ClubCorp charges $510 per month for access to its tennis, pool, fitness, and social facilities. That fee also includes 4 times of golf access per year. For unlimited golf access, ClubCorp charges up to $805 per month for a family membership. That works out to almost $10,000 per year. Then there is also the $6,000 Initiation Fee.

By canceling your ClubCorp membership, you can save up to $10,000 per year.

ClubCorp Reputation

ClubCorp clubs are generally nice country and golf clubs. They are typically older, often built in the 1960s to 80s. Despite their age, they are usually well maintained and in good condition.

All in all, most members seem to be satisfied with ClubCorp.

Best Way To Cancel ClubCorp

ClubCorp only accepts membership cancellation notice in writing.

There is no commitment period with ClubCorp, so you can cancel anytime you like.

However, if you cancel within 12 months of joining ClubCorp, you will have to pay a $250 cancellation fee. And of course, you will not get back any of your Initiation Fee.

Tip: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

How To Cancel Gold’s Gym Membership

Gold's Gym - Wikipedia

Gold’s Gym was founded in 1965, long before the emergence of the modern day health clubs. It has more than 400 locations and 2 million members in the United States. In 2019, it was ranked as the No. 8 gym in the US by the gym industry trade magazine “Club Industry.”

How Much Can You Save

Depending on the location and the tier of service, membership at Gold’s Gym range from $40 to $60 per month. That works out to $480 to$720 per year.

If you cancel your Gold’s Gym membership, you can save up to $720 per year.

Gold’s Gym Reputation

Gold’s Gym has a reputation that it is the place for serious bodybuilders and weightlifters. It is not hard to see why. The typical Gold’s Gym location comes equipped with plenty of free weights and weightlifting gears. Some locations also offer amenities such as swimming pools, basketball courts, and racquetball courts. The premises are generally clean and well maintained.

On the whole, Gold’s is a decent choice of midrange gyms for those who are serious about lifting.

Best Way To Cancel Gold’s Gym

Like many other gyms, Gold’s Gym only accepts cancellation requests in person or via certified mail. You cannot cancel online or over the phone.

Canel Gold’s Gym In-person

  1. Go to your local Gold’s Gym
  2. Ask for the cancellation form
  3. Fill it out, sign it, and hand it back

Canel Gold’s Gym Via certified mail

  1. Contact your local Gold’s Gym and ask for the address for sending your cancellation letter
  2. Write a letter to ask for the cancellation of your membership. Include in your letter:
    • Your name
    • Date of birth
    • Address
    • Phone number
    • Email address
    • Membership ID
    • Last four digits of the credit card associated with your account
    • Statement of intent to cancel your membership
  3. Mail your letter via certified mail to the address you got in step 1

Canel Gold’s Gym Online (Limited Locations)

If you belong to any of the these Gold’s Gyms (Concord, Harrisburg, Lake Norman, North Lake and Rock Hill Gyms), you can fill out this Gold’s Gyms cancellation form.

Your cancellation request is subject to any obligations of your membership agreement. For example, if you have signed up for a membership with a 12 months commitment, you will not be able to cancel before your 12 months are up. Similarly, if you have prepaid for say 12 months, you will not be able to get a refund for the amount you have prepaid.

Tip 1: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

Tip 2: Do not wait, cancel as soon as you can. Gold’s Gym requires a 30-day notice for cancellations to take effect.

How To Cancel YMCA Membership

YMCA New Logo drawing free image

YMCA is one of the biggest gym chains in the United States by numbers of locations and members. It has more than 2,700 locations in the country.

How Much Can You Save

Membership fees at YMCA vary based on locations. Typically, dues range from $20 – $25 for youths (below 18), $30 to $50 for young adults (18 – 25), $50 to $70 for adults (25 – 60), and $40 to $55 for seniors (65+). That means adult members are paying as much as $840 per year for YMCA membership.

By canceling your YMCA membership, you can save up to $840 per year.

YMCA Reputation

YMCA has a reputation for being a no-nonsense gym. While you might expect it to be one of the cheaper gyms based on its nonprofit status, it turns out YMCA gyms are not exactly cheap. But in general, they are worth their price. They typically offer a wide range of fitness classes and equipment. Some also offer swimming pools.

If you are serious about your workout, YMCA is a good midrange choice.

Best Way To Cancel YMCA

The exact procedure of membership cancellation may vary depending on the specific YMCA branch you belong to. In general, there is a cancellation form you would need to fill out.

  1. Contact your local YMCA to let them know you would like to cancel your membership
  2. In many cases, there is a cancellation form you can get at your YMCA or print out from their website
  3. Fill out the cancellation form with your information
  4. Depending on the specific policy of your local YMCA, you can submit your cancellation form:
    • In-person
    • Via email
    • By fax
  5. Follow up with your YMCA after a few days to confirm that your membership has been canceled.

Tip 1: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

Tip 2: Do not wait, cancel as soon as you can. Depending on the branch, YMCA requires 10 to 30 days’ notice for cancellations to take effect.

How To Cancel Crunch Fitness Membership

CR Fitness - North Castle Partners

Crunch Fitness is a major gym chain in the United States. It has more than 300 locations in the United States, Canada, and Australia. In 2019, it was ranked as the No. 10 gym in the US by the gym industry trade magazine “Club Industry.”

How Much Can You Save

Crunch Fitness charges widely different membership fees depending on location and membership type. Dues range from as little as $10 to as much as $110 per month.

By canceling your Crunch Fitness membership, you can save up to $1,300 per year.

Crunch Fitness Reputation

Most Crunch Fitness gyms have a good selection of cardio machines, free weights, and weight machines that are clean and well maintained. They also offer a wide variety of fitness classes that are very popular with members.

For people who are looking for a gym with a more upscale atmosphere with a nice selection of equipment and classes, Crunch Fitness is not a bad choice.

Best Way To Cancel Crunch Fitness

The process to cancel a Crunch Fitness membership can vary based on location. In general, there are 3 ways to cancel your membership:

In-Person

  1. Go to your home Crunch Fitness gym
  2. Tell the people there you would like to cancel
  3. Fill out any necessary form and hand it in

Phone

  1. Call your home Crunch Fitness gym directly
  2. They will tell you what steps you need to take

Online

  1. Fill out this online contact form
  2. Specify your home gym location and select “Other” as the message subject

Your cancellation request is subject to any obligations of your membership agreement. For example, if you have signed up for a membership with a 12 months commitment, you will not be able to cancel before your 12 months are up. Similarly, if you have prepaid for say 12 months, you will not be able to get a refund for the amount you have prepaid.

Tip: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.

Tip 2: Do not wait, cancel as soon as you can. Crunch Fitness requires a 30-day notice for cancellations to take effect.

How To Cancel Anytime Fitness Membership

Anytime Fitness is one of the largest fitness chains in the world with more than 4,500 locations and more than 1.8 million members in 50 countries.

How Much Can You Save

Membership fees at Anytime Fitness vary based on location. According to the company, the average cost of a monthly membership is $36.50 in the United States and $49 in Canada.

By canceling their Anytime Fitness membership, a member in the United States can save on average $440 per year.

Anytime Fitness Reputation

Anytime Fitness is known for opening 24 hours a day, 365 days a year. Most Anytime Fitness gyms can be found in convenient locations. They have decent equipment – not the best, but adequate. There are also a wide variety of fitness classes for members to participate in.

If you are looking for a gym with a convenient location that is open all the time, Anytime Fitness would be a good choice.

Best Way To Cancel Anytime Fitness

Anytime Fitness does not make canceling membership easy. Each location has its own policy for membership cancellation. In general, your cancellation process will involve these steps

  1. Review your Membership Agreement before you contact your home club
  2. Pay special attention to the cancellation policy outlined in that agreement
  3. Contact your home club directly to cancel your membership. To find the phone number of your home club, you can use Anytime Fitness’s online Club Locator

Tip: Under FTC’s Cooling-Off Rule, you have the right to cancel your membership for a full refund within 3 days of purchasing your membership. If you live in CA or HI, you get 5 days instead of 3.