Walmart Bike Return Policy 2023

All types of bicycles can be found at Walmart – from adult bikes, children’s bikes, mountain bikes, and more. Walmart also offers a variety of Walmart bike accessories, like phone-holders, air pumps, and bike lights.

Not all bikes will always perform as designed. Walmart bike performance can be impacted by manufacturing errors, shipping damage, or defective parts installed on the bike.

For any scenario, consumers will need to consult Walmart’s return policy when attempting to make a return on a bicycle they’ve purchased.

Can I Return a Bike to Walmart?

You can return a bicycle to Walmart within 90 days after the purchase. Electric bikes must be returned within 30 days of purchase, and dirt and gas-powered bikes are not eligible for returns.

For all Walmart returns, consult Walmart’s standard return policy for general terms and conditions. Descriptive information on Walmart returns can be found at Walmart’s corporate Policies and Guidelines website.

Walmart Return Policy On Bikes

Not all bikes purchased from Walmart are returnable. The ability to return a Walmart bike is based on what powers the bike and what the bike’s intended use is. For bikes that can be returned, return periods can range from 30 to 90 days.

All bikes that are not electric, gas-powered, or intended for dirt biking fall into their own category. These ordinary, pedal-powered bicycles come in various sizes and designs.

Since they are technically electronic products, electric bikes will fall into their own category in Walmart’s return policy.

Dirt bikes and all other bikes are the ultimate exceptions to Walmart bike return policy, as these two types of bicycles are non-returnable and non-refundable. The bill of sale for dirt bikes is final, and all Walmart store locations adhere strictly to this guidance.

Ordinary Bicycles

Bicycles that are not electric or designed for dirt biking activities are subject to a 90 day return period. Since these bikes are pedal-powered and are not integrated with any electronic parts, they fall under Walmart’s standard return policy.

Walmart bike return policy states that all damaged or defective items purchased from Walmart in-store or online can be returned within 90 days of purchase.

Electric Bicycles

These bicycles are different from ordinary bicycles, given that they rely upon electricity to power the bike. Although these bicycles can sometimes also have pedals like ordinary bicycles, they rely on an electric motor to supplement the propulsion of the bicycle.

Also known as ‘e-bikes,’ these bicycles fall under Walmart’s return policy for electronics. Given their electronic nature, these bikes must be returned within 30 days.

Dirt Bikes

These bikes fall into a separate category from ordinary bicycles, as these types of bicycles are non-returnable.

Dirt bikes are any type of bike that is designed for use outdoors on tracks composed of dirt, gravel, or other earthy materials. Gas-powered bikes encompass all bicycles which are not designed for dirt biking but still rely on motors to independently drive propulsion.

When purchasing dirt bikes, be aware of the inability to make a return on this type of bicycle – which is strictly adhered to by Walmart.

Bicycle Return Requirements

Bicycles can only be returned if the damage was visible before use or if Walmart bike was found to be defective in form or performance. When first unpacking or assembling the bike, make sure to inspect the bike and any parts to determine if damage occurred during manufacturing or shipping.

When using the bike, keep an eye out for any performance issues which could indicate defective parts.

The packaging for the bicycle must also be undamaged and unmarked. When unpacking the bicycle, remove packaging carefully by inflicting the least amount of disassembly possible.

Avoid marking or otherwise scarring the packaging, such that it would become unusable.

For bikes purchased as a gift, Walmart will accept the gift receipt, confirmation email, or the packing slip included in shipping in place of the store receipt as proof of purchase.

Walmart bike return policy recommends that customers include the following when making a return on any accepted type of bicycle:

  • The bicycle
  • Any associated accessories
  • The receipt with the purchase
  • Original packaging (undamaged and unmarked)
  • In-box documentation (instructions, assembly guides, etc.)
  • Credit, debit, or Walmart gift card made for the purchase

If the bicycle was purchased with cash, Walmart can still accept the return if a photo ID is provided and the return is made in-store.

How to Return

Bike returns can be processed in two different ways according to Walmart return policy, In-store or online. Based on your method of purchase, we recommend you follow the most suitable method listed below to guarantee a smooth return policy and a full refund.

In-Store Purchase Return

If the bicycle was purchased in-store, please return at Walmart where you purchased the bike to make your return. Staff will be available to assist you in carrying or wheeling in the bicycle while you meet with the return desk to receive your refund.

To locate your nearest Walmart store, refer to the Walmart Store Finder.

Online Purchase Return

If the bicycle was purchased through Walmart’s online store, the return can be made online and shipping will be made available at no cost to the customer making the return. Walmart partners with UPS, FedEx, and USPS to handle online returns.

After placing the bicycle back into its packaging, the bicycle can be dropped off at the nearest shipping store to begin the return.

Walmart Bicycle Return Policy

Walmart return policy for bicycles is based on what they are powered by and what their intended use is. For ordinary bicycles, returns must be made within 90 days of purchase. Electric bicycles must be returned within 30 days.

All dirt bikes are not eligible for a return, as sales on this category of bikes are final.

When purchasing a bicycle, make sure to check the type to determine if it will be eligible for a return. For ordinary and electric bicycles, adhere to the return policy period.

Include all relevant documentation, accessories, and original packaging in the return to keep the process smooth and receive a full refund sooner.