Many places allow you to return purchased stuff for a total refund. For example, once you know how to return items at Walmart, you can get your money back.
Typically, Amazon has a return policy of thirty days for most of its products. However, the time can vary depending on the seller’s policy.
Have you bought a video game from Amazon and want to return it? If so, you’re in the right place. Below we have detailed everything about its policy for video game returns.
Can You Return Video Games To Amazon?
Amazon allows all customers to return video games within 30 days of purchase to get a total refund. However, you cannot give back downloadable video games. The platform also allows you to buy game cards, but you cannot return them.
A key thing to note is that you can return activated and used games to Amazon. The platform will also accept items with missing parts. However, you will be required to pay the full restocking fee in such cases.
Meanwhile, there is no restocking fee for returning intact and unopened video games. Besides that, you must not send a wrong item to Amazon in any case.
The platform does not store incorrect returns and will donate your item to someplace. So you will risk losing your money and the game if you are not careful.
To avoid such mishaps, it is best to learn how to return video games to Amazon. The good news is that the process is relatively simple.
How To Return Video Games To Amazon?
You can return video games to Amazon by initiating the process by logging into your account. Once you find the product in your history, click the return button and provide an acceptable reason.
The platform will show you some prompts after providing the returning reason. You should follow the steps and will be redirected to the printing label page.
Download the shipping label and print it so that you can attach it to the return package. After that, drop the sealed and labeled package at a nearby UPS branch.
Typically, Amazon receives the returned item after 25 days. So they initiate the refund within two to three days of arrival. That is why you can expect about a month to get your money back.
A key thing to note is that some sellers have a different time window for video game returns. So you should not forget to check their policy as well before initiating the process.
Can You Return Digital Games And Access Codes?
Amazon does not allow customers to return downloadable software such as video games. You cannot get refunds for the access codes, nor can you get them exchanged. This is because they are Amazon’s non-returnable items.
If a seller tells you that you can return the digital product, it is best not to believe them. This is because Amazon does not allow customers to return digital codes in any case.
The return policy of Amazon for digital games is stricter than most other marketplaces. This is because of the fraud risks. Not only that, but such tough policies allow the platform to ensure customer satisfaction.
How Strict Is Amazon On Video Game Returns?
The platform has a strict policy for standard video game orders as well. You can get a total refund only if the item is unopened and intact. Amazon also charges a 100% restocking fee for used and activated games.
Additionally, Amazon does not tolerate when you send them the wrong item in the return package. Typically, they donate that item instead of shipping it back to you.
Besides that, the platform will refuse to provide a refund unless you offer an acceptable returning reason. Not only that, but some sellers may have a non-returnable policy.
You may also be wondering whether Amazon is strict about the return time window or not. If so, you no longer have to. We have detailed everything about it in the next section.
Can I Return Video Games To Amazon After 30 Days?
Amazon may allow you to return video games after 30 days of purchases in specific cases. Firstly, the item should be unopened. However, if the packaging is not intact, the game must be unused and inactive.
The online platform does not offer refunds for activated, opened, and items with missing parts after 30 days. Not only that, but you may have to pay a restocking fee for the unopened late returns too.
Sometimes, Amazon also makes you pay the mailing charges for shipping the late return. The platform covers the costs in typical cases, but it is stricter after 30 days.
The best way to know if your item is acceptable after 30 days is by contacting the Amazon help center. A representative will provide you with the complete details. They will also let you know about any exceptions.
Amazon Video Games Return Exceptions
You can benefit from some return exceptions at Amazon. For instance, you can return a used game to get a refund. However, you will have to pay a restocking fee for this exception.
Similarly, you can give activated games back to Amazon. Once again, the platform will ask you to pay the restocking fee. A key thing to note is that they don’t tell restocking charges beforehand.
Amazon also does not allow you to return damaged videos if the mistake was on your end. So you should not expect a refund or exchange in such cases.
However, the return policy can vary significantly when purchasing from a third-party seller. Such individuals have their own policy, which Amazon does not interfere with.
So you must check your seller’s return exceptions before making a purchase. This is because they may not offer the option of a refund in some cases.
In such a situation, you will have to check with Amazon to ensure the seller is not abusing the platform’s guidelines.
Benjamin is a certified financial advisor, with over 10 years of experience in the industry. He is knowledgeable about various business and financial topics, such as retirement planning and investment management. Ben has been recognized for his work in the financial planning industry. He has also been featured in various publications.